I work with Windows and macOS, know the typical sources of trouble and bring the tools to solve most problems at the first appointment. On request I procure devices and accessories at market prices.
What is included
- Setup of new PCs and notebooks with Windows or macOS: users, programs, email, printers, network drives
- Data transfer from the old device and secure erasure or disposal of the old device
- Home office workstations with VPN, multi-factor authentication and access to company data
- Upgrades with SSD and RAM, cleaning, repair of notebooks and desktops
- Malware removal, cleanup of slow systems, Windows reinstallation with data backup
- Encryption with BitLocker or FileVault, backup of workstations to NAS or cloud
- Printers, scanners, label printers, point-of-sale systems and peripherals set up and integrated into the network
- Procurement of devices, monitors and accessories on request, including setup before delivery
Typical assignments
- Three new employees start on Monday: notebooks are set up in advance and handed over on day one.
- A five-year-old office PC gets an SSD and RAM upgrade and runs like new again, without buying a new one.
- The managing director works from home: VPN, encryption and backup are set up.
- A notebook with malware is cleaned, reinstalled and returned with a data backup.
Process
Request
Describe your needs briefly via the form, WhatsApp or the live chat.
Assessment
Within one business day you receive an assessment with effort, price and a proposed date.
Implementation
I do the work personally, remotely via secured access or on site, and keep you updated throughout.
Handover and invoice
Documented handover, then an invoice from KernelHost GmbH with convenient payment via kernelhost.com.
Questions about this service
Do you also visit private individuals?
My focus is on companies and the self-employed. I also take care of home office workstations and PC problems in private households in the Vienna area.
Is an upgrade still worthwhile?
For devices up to about six years old usually yes: an SSD and more memory cost a fraction of a new device and speed up everyday work enormously. If the device cannot run Windows 11, I recommend buying new.
Can you set up devices in advance?
Yes. I set up new devices before delivery so your employees can work immediately. Handover takes place on site with a short briefing.
Service area: Vienna and the surrounding area (Klosterneuburg, Korneuburg, Schwechat, Mödling, Perchtoldsdorf, Purkersdorf).